In manufacturing, one of the most important concepts is referred to as zero defects. As the name suggests, the philosophy means focusing on minimizing defects on the products as much as possible. The notable thing about zero defects concept is that manufacturers are left to employ own rules and strategies to help make their products free of defects.
According to Philip Crosby, the developer of the concept, quality is conformance to requirements. He pointed out that every product, whether in the mining niche or food industry among other manufacturing systems, each product has own requirements. These are descriptions of what customers want. For example, what does your washing detergent, nuts & bolts, car, or computing client want? This is what you should use to define the zero defect products. Here are the main principles of zero defects that you should use to guide your operations.
Preventing Defects is better than Correction
One of the most notable principles of no defects application is that as a manufacturer, your goal should be creating products in strict adherence to what clients want. This means products with no defects at all. The main reason for this is that no effort and cost will be wasted trying to correct defects.
Focus on Quality Standards Implies Zero Defects
This principle is tied to the requirements of nature. It indicates that if any requirement underscores what is genuinely needed by the target client, any product that falls below the same requirement is not as good as expected. This implies that your manufacturing process should be driven by data drawn from real expectations of your clients. If you take the example of the mining sector like it is captured here, the final products such as iron, zinc, and precious metals should be in line with the market demand. So how do you achieve this?
- Running market surveys.
- Gathering feedback from your supply chain network.
- Studying competitors.
Quality should be Gauged Monetarily
One fact that manufacturers have to contend with is that when a defect occurs in a product, it comes with a lot of hidden costs. These include the cost of inspecting the system, reworking on a product, and possible downtime. All of these costs are likely to eat into your profit.
When you think of a manufacturing venture, it is prudent to ensure you get it right on products from the start to the end. To be successful, there are is no room for errors!